We created an additional category for multi-site operators as they generally have more resources available for staff welfare.
Fortress Collision Repair Services, QLD
Fortress prioritises well-being, growth, and flexibility, creating an environment where team members are valued, supported, and engaged. Fortress’s flexible work arrangements include alternative working weeks, customised start and end times, and shared roles to cater to individual lifestyles. The company offers initiatives such as mental health awareness campaigns, health surveillance, and a dedicated employee assistance program.
Fortress’s culture, described as “second to none” by team members, is grounded in mutual respect and inclusion. With a workplace satisfaction survey rating of 89 per cent, employees express satisfaction in areas of role fulfilment, training, culture, and management. Fortress also fosters strong social bonds via a private Facebook group, where team members regularly share updates and positive reinforcement.
Fortress has a tailored learning management system with industry-specific training, covering areas from customer service to production management. Its Future Leaders Program and mentorship initiatives ensure a path for career advancement. Fortress has also created an industry-leading safety framework, overseen by dedicated professionals.
Sheen Panel Service, VIC
Sheen Panel Service won this award last year and continues to demonstrate industry-leading commitment to employee well-being, growth, and safety. This year, Sheen expanded its employee support by focusing on mental health, partnering with Blokes Psychology to provide five free sessions to all staff. Additionally, the Sheen Day Off Program grants employees a paid day off without affecting leave entitlements. There are free Friday lunches and added employment benefits, such as life insurance, and salary bonus structures for eligible employees. Apprentices receive a tool allowance and starter kit.
Sheen continuously invests in a safe, comfortable workspace, recently renovating locations to optimise functionality and aesthetics. The company celebrates employees’ hard work with a number of annual events, such as the Sheen Family Day at Luna Park and Sheen Races.
Sheen maintains up-to-date training programs and safety audits, and provides staff with hybrid and EV-specific equipment. Annual health testing, access to first aid courses, and defibrillators at every site demonstrate Sheen’s proactive approach to employee safety.